Ruth Ai Systems Ruth Ai Systems

Terms of Use

Ruth Ai Systems

Last updated: 8 September 2026

By accessing or using this website, you agree to these Terms of Use. If you do not agree, please do not use the site.


1. Who We Are

This website is operated by Ruth Ai Systems ("Ruth Ai Systems," "we," "us," "our"), a sole proprietorship registered in Malaysia under the Registration of Businesses Act 1956.

Ruth Ai Systems provides AI-powered booking and customer communication tools for service businesses.

2. What This Website Does

This website is an informational site about our services. The booking assistant on this website lets you schedule an introductory call with us. Nothing is sold, and no payment is taken, through this website. Any engagement of our services is arranged separately under a written agreement.

3. Using the AI Booking Assistant

  • The booking assistant is an AI system, not a human being. You are told this at the start of the conversation, before any personal data is collected.
  • It may occasionally give information that is incomplete, out of date, or incorrect. Please check the details in any confirmation message you receive.
  • All bookings are subject to our confirmation. A time offered by the assistant is not confirmed until you receive a confirmation from us.
  • You can ask to speak with a person at any time, and we will pass your request on.
  • The assistant does not provide professional, legal, medical, financial, or other specialist advice, and you should not rely on it as if it did.
  • How we handle the personal data you provide to the assistant is explained in our Privacy Notice.

4. Acceptable Use

You agree not to:

  • use the website or the assistant for any unlawful purpose, or in breach of any applicable law or regulation;
  • copy, scrape, harvest, or extract data or content from the website by automated means;
  • reverse engineer, decompile, interfere with, or attempt to gain unauthorised access to the website, the assistant, or any related system;
  • use the website, its content, or the assistant to develop or train any artificial-intelligence or machine-learning model;
  • submit false information, impersonate another person, or misrepresent your affiliation with anyone;
  • upload or transmit any virus, malware, or harmful code, or take any action that places an unreasonable load on our infrastructure;
  • use the assistant if you are under 18, unless a parent or guardian agrees to these Terms on your behalf.

5. Intellectual Property

All content on this website — including text, graphics, layout, logos, and images — is owned by Ruth Ai Systems or its licensors and is protected by the Copyright Act 1987, the Trade Marks Act 2019, and other applicable laws. You may view and use the website for your own personal, non-commercial purposes. You may not otherwise copy, reproduce, republish, or distribute any part of it without our prior written permission. "Ruth Ai Systems" and our logo are our marks and may not be used without our consent.

6. Third-Party Services and Links

The website and the booking assistant rely on third-party service providers (for example, hosting, calendar, email, and AI providers — the same providers listed in our Privacy Notice). We are not responsible for the availability or performance of those services. The website may contain links to third-party websites that we do not control or endorse, and we are not responsible for their content or practices.

7. No Warranty

The website and the booking assistant are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties or representations that the website or assistant will be uninterrupted, timely, secure, or error-free, or that any information provided through them is accurate, current, or complete.

8. Limitation of Liability

To the fullest extent permitted by law:

  • we are not liable for any indirect, incidental, special, or consequential loss, or for any loss of profits, revenue, data, business, or goodwill, arising out of or in connection with your use of the website or the booking assistant;
  • our total liability to you for all claims arising out of or in connection with the website or the booking assistant is limited to RM 500 (five hundred Malaysian ringgit).

Nothing in these Terms excludes or limits our liability for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited under Malaysian law, including your rights as a consumer under the Consumer Protection Act 1999.

9. Indemnity

You agree to indemnify us against any loss, damage, cost, or expense we reasonably incur arising from your misuse of the website or the booking assistant, or your breach of these Terms.

10. Privacy

Your use of the website and the booking assistant is also governed by our Privacy Notice, which explains how we collect and handle personal data in accordance with the Personal Data Protection Act 2010.

11. Changes

We may change the website, the booking assistant, or these Terms at any time. When we change these Terms, we update the "Last updated" date at the top of this page. Changes take effect when posted, and your continued use of the website after that means you accept the updated Terms.

12. Suspension of Access

We may restrict, suspend, or withdraw your access to the website or the booking assistant at any time if you breach these Terms or misuse the service.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of Malaysia. The courts of Malaysia have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or your use of the website, except that this does not affect any mandatory statutory rights you have as a consumer.

14. General

  • If any provision of these Terms is found to be unenforceable, the rest remain in effect.
  • If we do not enforce a right under these Terms, that is not a waiver of that right.
  • These Terms, together with the Privacy Notice, are the entire agreement between you and us regarding your use of the website.
  • Nothing in these Terms creates a partnership, agency, or employment relationship between you and us.
  • Questions about these Terms can be sent to ruthsystems.ai@gmail.com.